Frequently Asked Questions
Questions And Answers
Get to Know Our Products
Where are the products produced?
In Nepal, our manufacturing partner has been handpicked for their dedication to safe working conditions, community development, and sustainable livelihoods.
How are the products made?
In small-scale and according to Fair Trade-certified production, each wool product is handcrafted using organic wool and dyed with natural colours. The wool is wet-felted with mild soap and warm water into stylish and well-designed retreats for our furry friends.
Why is the cave a bit dented when unpacked?
The cave will be smoothed out once you unpack it and shape it into a cave.
Why do your prices exceed other caves found in zoo shops?
Our items are handcrafted exclusively with organic wool. Many similar products are manufactured in factories using synthetic materials that do not have the same lasting quality as wool.
Why are cats attracted to wool?
Though not fully understood, cats are instinctively drawn to wool. Animal behaviourists speculate that this attraction may stem from the presence of lanolin, a natural oil found in sheep's wool fibers. Some theories suggest cats are drawn to lanolin due to its animal origin, while others propose it triggers memories of their mothers through taste and scent.
How do I clean the cave?
Wool resists dirt naturally, making it easy to vacuum or remove stains with a wet cloth.
Is wool suitable for both summer and winter?
Wool is a natural and breathable fiber that gently regulates temperature — keeping your cat cozy in winter and cool in summer. Unlike synthetic materials, wool allows air to circulate, creating a balanced and inviting resting environment all year round.
What makes natural materials better than synthetic beds?
Synthetic beds can trap heat and moisture, which may leave cats feeling restless or cause them to avoid the bed altogether. Natural materials like wool, however, breathe and naturally wick away moisture while retaining familiar, comforting scents — creating a cozy, safe, and inviting space for your cat.
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